Privacy Policy

This Privacy Policy describes how Sugarflow (“we”, “our”, “us”) collects, uses, and protects personal information from visitors to our website.

1. Information We Collect

We may collect personal data such as name, email address, telephone number, preferences, and any information submitted voluntarily through contact forms or subscriptions.

2. Automatically Collected Information

Technical data including browser type, device identifiers, IP address, interaction analytics and approximate geographical location may be collected to support site functionality and performance.

3. Purpose of Data Processing

We use information to deliver content, personalise user experience, analyse engagement, enhance website performance, and provide customer support.

4. Legal Basis

Data processing is conducted under applicable Australian Privacy Laws based on user consent, legitimate interests, or contractual necessity.

5. Data Sharing

We do not sell personal data. Trusted third-party providers (analytics, hosting, mailing services) may be granted limited access only for operational purposes.

6. Cross-Border Transfers

Your data may be processed outside Australia. All transfers include protections that meet legal requirements.

7. Data Security

We apply administrative and digital safeguards designed to prevent unauthorised access, data loss, or misuse.

8. Data Retention

Personal data is retained only for as long as required for operational or legal obligations.

9. User Rights

You may request:
✔ access to your data
✔ rectification or deletion
✔ withdrawal of consent
✔ a copy of stored information

10. Cookies and Tracking

We use cookies for essential functions, analytics and content enhancement. Details can be found in our Cookie Policy.

11. Children’s Data

Our site is not intended for individuals under 16. We do not knowingly collect children’s information.

12. External Links

We are not responsible for the privacy practices of websites we link to.

13. Changes to This Policy

This Policy may be revised periodically. The updated version will always be published on our site.

14. Contact Us

For privacy enquiries, data access or complaints:

Sugarflow — Design Editorial Brisbane, AU
239 George Street, Brisbane QLD 4000, Australia
+61 3 2891 0946
[email protected]